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We’re here for you! Send us an email at info@roseskinco.com, or fill out our contact form here. We’ll get back to you within two business days!

I have a different question – what’s the best way to contact you?

Miscellaneous Qs

How long does shipping take?

How much is shipping? Where do you ship to?

Can you tell me more about your shipping process?

How can I track my order?

Will I pay customs?

Shipping Qs

How does the money back guarantee work?

How does the one year warranty work?

How do I start a return?

Return Qs

International Charging Notice

What payment options do you accept?

Can I pay in installments?

Payment Qs

Order Qs

What is IPL? How does the RoseSkinCo handset work?

Is RoseSkinCo IPL hair removal safe? Can it cause cancer?

Does using the RoseSkinCo IPL handset hurt?

How long will it take before I see results? Is RoseSkinCo IPL hair removal permanent?

How often do I need to use my RoseSkinCo IPL handset?

Does the RoseSkinCo IPL handset work for my skin tone and hair color?

How is the RoseSkinCo IPL handset powered? Will it work in my country? Plug type?

What sets RoseSkinCo IPL handsets apart from others?

How do I clean my handset?

Do I have to shave before using IPL? Which other hair removal methods can I use?

What is the IPL lamp made of?

IPL (Intense Pulsed Light) Qs

At what age can I start IPL treatment?

Do I need to wear eye protection?

Is it safe to use RoseSkinCo’s IPL handset while pregnant or breastfeeding?

Is it safe to do IPL over freckles or moles?

Is it safe to do IPL over tattoos?

Can I use RoseSkinCo IPL before or after tanning?

I have a skin condition – can I use the RoseSkinCo IPL handset?

Using my RoseSkinCo IPL handset hurts. What can I do?

IPL Safety Tips

How do I use Lumi?

What mode & intensity level should I choose when using my Lumi?

Is this safe?

When will I start seeing results?

Where can I use my Lumi?

What’s the difference between OG and Lumi?

How strong is Lumi? What are the energy and wavelength outputs?

Are there any recurring costs? How long will my Lumi IPL handset last?

Lumi Qs

How strong is OG? What are the energy and wavelength outputs?

Which areas of my body can I use my OG RoseSkinCo IPL handset on?

Are there any recurring costs? How long will my OG IPL handset last?

How do I use OG IPL?

What mode & intensity level should I choose when using my OG IPL?

OG Qs

How does the 90-day money-back guarantee work?

How does the one-year warranty work?

Can I use Petal 2 if I have a skin condition?

Guarantee Qs

IPL Removal Handsets Qs

What is Petal 2 made of?

Why is Petal 2 curved?

Is Petal 2 waterproof?

Is Petal 2 susceptible to bacteria?

Do I need to replace my Petal 2 head?

How long will Petal 2 last on a single charge?

How does Petal 2 clean?

How does Petal 2 reduce lines and fight wrinkles?

What type of cleanser should I use?

Is Petal 2 good for sensitive skin?

Is Petal 2 good for acne?

How often should I use Petal 2?

How does Petal 2's one-year warranty work?

Is Petal 2 safe for me to use?

Using Petal 2 hurts - what should I do?

Can I use Petal 2 on my eyes?

Can I share my Petal 2?

Is Petal 2 suitable for children?

Can I submerge my Petal 2 in water?

My Petal 2 is damaged. Can I still use it?

Can I use Petal 2 while charging?

Can I use Petal 2 to remove makeup?

Petal 2 Ultrasonic Facial Cleansing Brush Qs

How should I use my Deep Exfoliating Glove?

Can I use the Deep Exfoliating Glove with my IPL Hair Removal Device?

Does this glove work for sensitive skin?

How often can I use it?

Do I need to use the Deep Exfoliating Glove with soap?

Deep Exfoliating Glove Qs

How should I use my 4D Shaver?

Is the 4D Shaver waterproof?

Does the 4D Shaver require batteries?

How long does a 4D Shaver last on a single charge?

How does the 4D Shaver work?

Does the 4D Shaver work for sensitive skin?

Do I need to replace the blades?

4D Shaver Qs

How should I use Freya?

What body parts can I use Freya on?

Does Freya require batteries?

How does Freya work?

Does it work for sensitive skin?

Is Freya just for brows?

Freya Precision Eyebrow Hair Trimmer Qs

How should I use Riya?

What is Riya's roller head made of?

Does Riya require batteries?

How does Riya work?

Does Rita work for sensitive skin?

Is Riya travel-friendly?

Riya Ultrasonic Rose Quartz Roller Qs

What is in the Aloe Coconut Body Lotion?

How should I use the Aloe Coconut Body Lotion?

How often can I use the Aloe Coconut Body Lotion?

Does the Aloe Coconut Body Lotion work for sensitive skin?

What’s the consistency?

Aloe Coconut Body Lotion Qs

What are the ingredients?

How should I use this cleanser?

How often can I use this cleanser?

I’ve tried a lot of cleansers… what makes this one different?

Blossom Dew Facial Cleanser Qs

How to use

How often can I use this moiturizer?

I’ve tried a lot of moisturizers… what makes this one different?

Bloom Cream Facial Moisturizer Qs

RoseSkinCo Product Qs

I’d love to rep RoseSkinCo as an influencer – how do I inquire about a collab?

Can I get a discount?

I have a different question – what’s the best way to contact you?Updated 3 years ago