Petal 2 Ultrasonic Facial Cleansing Brush Qs

Learn how Petal 2 can help you achieve your deepest, most relaxing clean yet.

What is Petal 2 made of?

Petal 2 is made of soft, naturally antibacterial silicone, which allows for a deep clean without irritating sensitive skin.

Why is Petal 2 curved?

Petal features a curved handle to make it easy and efficient to hold and use.

Is Petal 2 waterproof?

Yes, Petal 2 is waterproof. With a waterproof grade of IPX5, you can use it in the shower!

Is Petal 2 susceptible to bacteria?

Petal 2 is made of naturally antibacterial, clinical-grade silicone. This makes it up to 35x more hygienic than nylon bristle brushes.

Do I need to replace my Petal 2 head?

Nope! Petal 2 is a one-time purchase – no expensive replacement brush heads necessary.

How long will Petal 2 last on a single charge?

Petal 2’s powerful lithium-ion battery allows for up to 200 days of use on a single charge.

How does Petal 2 clean?

With over 10,000 ultrasonic pulsations per minute and circulating magnetic beads, Petal 2 penetrates deep into your pores so you can experience your deepest and most revitalizing clean ever, removing 99% of dirt, oil, makeup residue, and dead skin.

How does Petal 2 reduce lines and fight wrinkles?

Petal 2’s massaging stimulates blood circulation and boosts collagen production, leaving you with firmer skin and a naturally healthy glow.

What type of cleanser should I use?

Petal 2 works with any type of cleanser – but we’re partial to Blossom Dew Facial Cleanser!

Is Petal 2 good for sensitive skin?

Yes! Petal 2 is gentle enough for everyday use, even for sensitive skin. If your skin is especially sensitive, we recommend brushing in light, short strokes.

Is Petal 2 good for acne?

Yes, Petal 2 is great for treating acne-prone skin! Petal 2 cleans deep into pores, targeting underlying issues that cause acne to promote clearer, softer skin.

How often should I use Petal 2?

Use your Petal 2 once or twice a day as part of your face washing routine. Using it more often than that may cause dryness.

How does Petal 2's one-year warranty work?

Your Petal is covered by a one-year warranty. If your device malfunctions or has any defects within one year of use, we’ll send you a replacement. Click here for more details.

Is Petal 2 safe for me to use?

Yes, Petal is safe and suitable for all skin types. It’s certified for safe use with FCC, CE, & RoHS certifications.

Can I use Petal 2 if I have a skin condition?

If you have a skin condition or any medical concerns, please consult a physician before using Petal 2.

Using Petal 2 hurts - what should I do?

Cleansing with Petal should be comfortable. If you experience discomfort, discontinue use immediately and consult a physician.

Can I use Petal 2 on my eyes?

Do not use Petal 2 on your eyes. Exercise particular care when cleansing the under-eye regions and do not bring the device into contact with the eyelids or eyes themselves.

Can I share my Petal 2?

For hygiene purposes, we do not recommend sharing your Petal 2 with anyone else.

Is Petal 2 suitable for children?

Petal 2 should only be operated by children 8 years and above. Exercise close supervision when the device is used by, on, or near children as well as those with reduced physical and mental abilities.

Can I submerge my Petal 2 in water?

Do not fully submerge Petal 2 in water. Petal 2 is waterproof enough for cleansing and washing, but may not withstand full submerging.

My Petal 2 is damaged. Can I still use it?

Discontinue use if your Petal 2 appears damaged in any way. Contact us here if you believe your device is malfunctioning.

Can I use Petal 2 while charging?

No, do not use Petal 2 while it is charging.

Can I use Petal 2 to remove makeup?

Petal 2 isn’t a makeup removal tool – we recommend removing all makeup before using it. Petal 2’s powerful pulsing function is designed to help your cleanser penetrate more deeply into your pores – using it with makeup on will push the makeup into yo